If you need further assistance, our Customer Support team is working 24/7 to ensure direct communication and to offer support to any concerns that you might have. Additionally, King’s Pass subscribers receive priority queue.

If you change your mind and want to return a product you have purchased, you can return any unclaimed product within 12 hours of purchase for a hassle-free refund. If you have already claimed the key but encountered an activation (or any other) issue, you can open a report so that the Customer Support team can assist you in resolving the matter. 

Here’s a link to a direct chat with our assistant, Kingu: 
https://direct.lc.chat/1056912/65 


Click here to contact Customer Support directly: https://support.kinguin.net/hc/en-us/requests/new 


Click here to open a report to the merchant for an already claimed key: kinguin.net/app/dashboard/createreport