Kinguin
Knowledge Base
Categories
Explore the procedures and discover best practices from our knowledge base.
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Issues with delivered products Explore assistance and solutions for any issues encountered with delivered products.
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Activation Guides Activate products easily with step-by-step instructions.
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Windows/Office products Common errors and guides for Windows and Office software.
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Payments Find solutions for any payment-related issues.
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Buying Process Gain insights into purchasing products, invoicing, in-game items, and Mobile Top-Ups.
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Orders Access information on locating orders and understanding order statuses.
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Verification Here you can find examples of documents required for the verification process.
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Merchants Discover resources for becoming a merchant or resolving offer-related issues.
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Guest Checkout No account? No problem! Complete your purchase hassle-free with guest checkout.
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Account Manage orders and preferences swiftly with your personalized account dashboard.
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Sneak Out Let's play together!
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Other Here you can find answers to any additional questions or concerns.
Promoted Articles
Find our featured articles and guide answer here.
- Steam Key Activation In order to activate the product on Steam, the installation of the Steam Clie...
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- Pre-orders calendar 2024 (November/December) Your pre-order game key will be sent on the European release day. Keys are di...