Kinguin
Knowledge Base
Categories
Explore the procedures and discover best practices from our knowledge base.
- Issues with delivered products Explore assistance and solutions for any issues encountered with delivered products.
- Activation Guides Activate products easily with step-by-step instructions.
- Windows/Office products Common errors and guides for Windows and Office software.
- Payments Find solutions for any payment-related issues.
- Buying Process Gain insights into purchasing products, invoicing, in-game items, and Mobile Top-Ups.
- Orders Access information on locating orders and understanding order statuses.
- Verification Here you can find examples of documents required for the verification process.
- Merchants Discover resources for becoming a merchant or resolving offer-related issues.
- Guest Checkout No account? No problem! Complete your purchase hassle-free with guest checkout.
- Account Manage orders and preferences swiftly with your personalized account dashboard.
- Sneak Out Let's play together!
- Other Here you can find answers to any additional questions or concerns.
Promoted Articles
Find our featured articles and guide answer here.
- Steam Key Activation In order to activate the product on Steam, the installation of the Steam Clie...
- What is Kinguin Balance and how may I use it? Kinguin Balance is Kinguin's in-store currency. It allows you to purchase pro...
- Why I do NOT see my old purchases in my inventory? Please rest assured that your keys are still here! Our Team has recently intr...
- Pre-orders calendar 2024 (November/December) Your pre-order game key will be sent on the European release day. Keys are di...