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  1. Kinguin
  2. Orders
  3. If you have any issues with orders please check the articles below:

If you have any issues with orders please check the articles below:

  • Where can I find my orders?
  • I have a pre-order, but still did not get the key.
  • Will the pre-order bonuses be included?
  • I no longer want to play the game. Can I get a refund?
  • What does my order status mean?
  • My order is processing for a long time.
  • Where can I find my keys?
  • How can I cancel the order?
  • I placed the order by mistake
  • Why is my order on hold?