Do you have an issue with your payment? Please check the articles below:

• What is Kinguin Balance and how may I use it?
• The payment method disappeared, what should I do?
• My payment has failed, what should I do?
• I paid but my order is canceled, what to do?
• When should I expect the refund?
• I prefer a refund to the original payment method instead of Kinguin Balance, what should I do?