You can contact the merchant through the 'Chat with Seller' button on the product page before, during and after the purchase, to learn the details of the delivery, or if you have any other questions related to the product.

Additionally, once your purchase is complete, we recommend reaching to the merchant through the aforementioned chat in order to smoothly arrange the delivery and receival of the product.
For more information on specific products, click here: https://www.kinguin.net/campaign/in-game-items