Kinguin offers some of the fastest delivery times in the market, but delays can occasionally happen. If a delay occurs, we recommend first reaching out to the seller through the designated chat, as some of crucial information might be missing or were provided incorrectly, therefore they are unable to finish the delivery. If that fails, please contact us through here (https://kingu.in/ContactSupport).
For more information on specific products, click here: https://www.kinguin.net/campaign/in-game-items