My payment has failed. What should I do?

This issue can be caused by the payment gateway timing out, the transaction is canceled by your bank, accidentally canceling it on your end, or even technical difficulties with the payment gateway.

Should such a problem persist for multiple orders in a row, we recommend that you contact either your bank or the payment provider. In the case of credit card payments specifically, we recommend checking if you have 3D verification enabled for your credit card as it may be required in order for the payment provider to process your payment. Additionally, our advice is to use a different payment method in order to see if that resolves the problem.

If you were debited for the order, you should be refunded for it soon by the payment provider. To inquire about the transaction, please contact your payment provider regarding this issue.