My order is processing for a long time. Kinguin Support Team July 15, 2021 11:14 Updated If the order is processing for longer than 15 minutes, it could mean that the product just went out of stock. Please, contact our support and we will provide a solution. Related articles How can I cancel the order? Why is my order on hold? I got charged but the order is canceled I have a pre-order, but still did not get the key. Where can I find my keys? Comments 0 comments Article is closed for comments.